Honestly, given the mixed reviews, I've been hesitant to come here. I live right down the street and was in need of a pedicure in a pinch so figured I'd take the gamble. I was greeted immediately upon walking in the door, shown how to use the automated sign-in system, and ushered quickly to a chair for my pedicure. The technician was sweet, funny, and kind. My manicure is lovely and I had a comfortable, relaxing experience. Great service, nice shop.